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City of Delaware

As of 3/13/2020

Good afternoon city of Delaware building community.  I wanted to provide an update to you regarding our response to this rapidly evolving situation with COVID-19. I encourage you to monitor the city’s Twitter and other social media accounts for information. 


The city is instituting various changes in response to the need to maintain the health and safety of our employees as well as to serve the public during this time.  To that end, please see the update below for some slight modifications in our Planning & Community Development protocol and procedures.  For most building and inspection activities we are basically business as usual at this time.


  1. Effectively immediately, we will NOT be inspecting two specific inspection types (1) HVAC – Heating, Ventilation, and Air Conditioning; and (2) furnace replacements within individual occupied homes only until April 30 or further notice.  We WILL still be requiring permits to be applied for and issued to document changes unless it is an emergency situation in which case we have long standing protocols in place which remain in effect.   
  2. We MAY move to remote (facetime, webX, video, pictures) inspections we can conduct via this remote method.  Obviously, you cannot sniff for a gas detection leak remotely for example.  It will take some pilot testing to ascertain if this is practical so please alert your contractors that inspectors may be requesting to use this approach and ask them to help participate in such if asked.  These are issues we will be working through in the coming days and weeks.
  3. Our inspection protocol has immediately changed however in that inspectors have individual authority to determine if there is a large group present or other situation where they feel uncomfortable and to minimize large groups and exposure generally to not enter a site or structure.  They will then work with the applicant and/or contractor to come back for the inspection at a time when the group is not present to minimize larger group contact regardless of the inspection type.
  4. We ARE still receiving the public at our window as well as permits, plans, and payments until further notice.


Additionally, for those of you that apply for pre-development permits such as development plan reviews, conditional use permits, and such the city has canceled all board and commission meetings effectively immediately until the end of April.  Staff will be following up with existing applicants as needed in this regard but you should expect significant delays in this process as a result and we ask you to plan for these in your project timelines.


Additionally, all project meetings will be accomplished via remote services such as conference call or video (such as WebX).  We will be following up with project meetings that have already been scheduled in this regard.  This is effective, as of now, until the end of April.


I would hope and trust that we continue to work together and communicate with each other as much as possible.  It would be helpful if you could let me know individually of any changes in your timelines, process, and protocols as well in this regard.


Obviously, this is an unprecedented situation.  I am confident we will work through this together.


David M. Efland, AICP

Director of Planning & Community Development

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